CRIVONITH Returns Policy

We at CRIVONITH are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied, we are here to help.

Eligibility for Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Returns must be initiated within 30 days of receipt.

Non-returnable Items

Certain types of goods are exempt from being returned. Perishable goods, custom products, and digital downloads cannot be returned. Please contact our customer service if you are unsure about your product's eligibility.

Return Process

1. Contact our customer service at [email protected] to initiate the return process.
2. Once your return is approved, we will provide you with a return shipping label.
3. Pack your item securely, including all original packaging and documentation.
4. Ship the package using the provided label and method stated in the return guidelines.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7 business days.

Exchange Policy

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us for further guidance.

Contact Information

For additional questions regarding returns, please contact our dedicated team at [email protected] or call us at (555) 123-4567.